if you are experiencing trouble with sciplore mindmapping, please contact our support http://www.sciplore.org/contact_en.php
Don't forget to tell us about your operating system, the version, your processor (64 or 32 Bit) and make sure you have tried the latest version of sciplore mindmapping which you can always download at  http://sciplore.org/software/sciplore_mindmapping/